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Privacy Policy

Kardi Gaming Limited  |  Version 1.0  |  Effective 1 August 2025
You must be 18 or older to use this Platform. Gambling can be addictive. Please play responsibly.

Who We Are

Kardi Gaming Limited operates the Kardi Card Flip Fortune platform at playkardi.com. We are licensed by the Betting Control and Licensing Board (BCLB) of Kenya. We process personal data in accordance with the Kenya Data Protection Act 2019 (DPA 2019) and, where applicable, the EU General Data Protection Regulation (GDPR).

Data We Collect

We collect information you provide when registering (username, email, password), financial and transaction data when you make purchases or withdrawals, gameplay and behavioural data, device and technical data (IP address, browser type, device identifiers), and identity verification documents (KYC) where required by law.

How We Use Your Data

We use your data to operate your account and the game, process payments and withdrawals, comply with our legal obligations under POCAMLA 2009 and our BCLB licence, detect fraud and monitor for responsible gaming indicators, and respond to customer support queries.

Payments

All real-money transactions are processed by Paystack Payments Limited, a PCI DSS Level 1 certified processor. We do not store your full card number, CVV, or M-Pesa PIN. Paystack's privacy policy is available at paystack.com/ke/privacy.

Advertising — Cookies and Third Parties

Our Platform displays rewarded video advertisements. Third-party advertising vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and other sites on the internet. You may opt out of personalised advertising by visiting Google Ad Settings. Google's privacy policy is available at policies.google.com/privacy.

Where required by law, we will request your consent before enabling personalised advertising cookies. You may withdraw consent at any time through the Platform's Settings. Declining personalised ads does not restrict access to the core game. You can manage or disable cookies through your browser settings. Disabling essential session cookies will prevent you from logging in.

Game Outcome Probabilities

In compliance with BCLB requirements, the following probabilities apply to every card flip:

OutcomeProbability
Loss (0 coins)28.0%
Near-miss (0 coins)12.0%
Micro Win (20–60 coins)25.0%
Small Win (61–120 coins)18.0%
Medium Win (121–300 coins)10.0%
Big Win (301–800 coins)5.0%
Jackpot (801–1,200 coins)2.0%

The maximum coins awardable per flip is 1,200. We commit to obtaining independent RNG certification prior to accepting real-money wagers.

Data Sharing

We do not sell your personal data. We share data only with service providers who process it on our behalf (including Supabase and Paystack), regulatory authorities (BCLB, FRC, KRA) where required by law, and law enforcement where required by a lawful order.

Your Rights

Under the DPA 2019 (and GDPR where applicable), you have the right to access, correct, delete, or port your personal data, object to certain processing, and withdraw consent. Contact us at privacy@kardi.quest. You may also lodge a complaint with the Office of the Data Protection Commissioner of Kenya at odpc.go.ke.

Data Retention

We retain your data for as long as required to fulfil the purposes above and to meet our legal obligations, including a minimum of five years for KYC and transaction records under POCAMLA.

Children

This Platform is strictly for persons aged 18 and over. We do not knowingly collect data from anyone under 18.

Contact

Kardi Gaming Limited
Email: privacy@kardi.quest
Address: Nairobi, Kenya